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I have used this Express Care a few times and have always had thorough and thoughtful exam and problem-solving. I am grateful to be able to be seen when my primary care physician has no openings. And ExpressCare is just a few blocks from my home, so incredibly convenient.

I've already reviewed my experience @ this visit, but I forgot to mention the billing notification. Despite my having Medicare & Cigna Medicare supplement on file, I immediately received a bill online and in MyChart. This is inappropriate. Medicare beneficiaries are supposed to be billed only after Medicare/Supplement have either declined payment or have left a balance on the EOB. Please pass this on to PMG billing

I Find reviews it is currently there to be very disturbing as my son lived there for 13 years and the care was exceptional they taught him to speak walk eat get along with his household roommates and cognitive programming design specifically for him with many activities in the community and programs developed specifically with the population that Hyland Heights served I found this home to be exceptional as I had suffered through many places before we Found Highland Heights And Shauns place The staff was highly trained and involved they knew what they were doing with medically fragile and medically stationary behavioral residence I will forever be grateful to them for what they did for my son and all the other residents they are wonderful people

Great experience! Everyone was kind, helpful and competent..receptionist, nurse (who also had a great sense of humor), NP and xray tech. Glad I ignored the bad reviews and went anyway...no complaints at all. My new go-to urgent care facility

Because my doctor's office is not open all week, I have used the services of Salem Health Urgent Care several times. Until the COVID pandemic, I know they took walkins but I found that by making an appointment my wait time was never more than 5 mins. From the receptionist to the doctors/nurse practioners to the lab staff all have all been professional and spent the time to make a thorough exam and explain my recommended treatment. Prescriptions were promptly sent to my pharmacy so they were ready when I got there. I love my own doctor but having this urgent care there when he is not available and not having to go to the emergency room for help is a great relief and I appreciate each and everyone that works there.

Always a pleasant experience. I recommend this clinic to anyone. My girls have been going there since birth and are now graduating. My senior from last year didn't want to get a new doctor and go elsewhere. Great customer service and doctors and nurses.