Professional Ear Wax Removal
in Double Oak, TX

The waiting was extremely long, almost 3 hours. The medication was called in a couple of hours after leaving clinic . There should be more staff to assist with busy time of year.

Very caring staff would for sure recommend. The wait time was less than 5 min. Beside manners was great.

I usually have a real positive experience at your facility. But this time it was not as much so. I still left with pain and nothing really to help. The only positive thing was he told me what the problem was. I do have an appointment with my orthopedic doctor tomorrow. I do appreciate having the insight as to what the problem was.

They were kind and quick! The staff was great and clinicians were attentive.

They were all fantastic I don’t have a bad thing to say about the whole experience

The doctor was very kind and did a great examination. The bedside manner was excellent, and the medication worked well. The registration staff was also very friendly she was nice

Knowledgeable and friendly .  Felt relieved when we left. Called in prescription and then we were out the door. Will be our” go to place “ in the future. Yes I would recommend them !

I had to wait a bit but they treated me very well, grateful!

Love this place it’s always so clean . Staff is amazing and the service is always fast . I’m in and out less than 30 minutes

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

Always friendly and quick service with a smile. Location is always clean and tidy.

Doctor was knowledgeable and through.  Great experience

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Well I was a walk in I waited awhile but I did get to see the doctor and she was very friendly and professional,the staff was very friendly as well the receptionist was very knowledgeable and helpful ,so I was very pleased with the service I received I must say that I would refer my family and friends

I’m 8 months pregnant, with congestion and headaches. They ran all my test in a timely manner and provided me with comfort

Check in is always quick and always greeted by a friendly staff member. Scheduling is so easy and I love the convenience of getting it done online. The medial care from medical staff is phenomenal. Excellent care by professionals who really do listen and care for their patients. With so many coming in with so many complaints, they still mange to smile, listen and treat us with kindness. Excellent experience.

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.