Professional Ear Wax Removal
in Covington, WA

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

I came to facility and was gladly surprised, there was one person before me. Working stuff was very nice and professional. I believe one worker was on training , he even opened door for me when I was leaving the facility. Love that day ❤️😀

They all were wonderful. I had an emergency and had to leave quickly and they really processed me through and took care of me. I appreciate it.

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had

Stabbed and wait time was totally totally totally outstanding and great thank you !!!!!

My experience was extremely great everyone was professional and caring concerning my wellbeing

Very nice and did a good job. Answering all my questions.

Excellent staff and easy schedule. Office staff and doctor were excellent. They took their time to evaluate problem and recommend medicines solve problem.

The clinic staff were very pleasant and helpful. Overall, the process was fairly smooth.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

very efficient ,thorough,kind& knowledgeable I like the ability to make an appointment

I feel bad because I do not remember her name but the doctor was a very nice. So kind towards the sensitive nature of the issue. Really appreciate her.

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.

Very Professional and experience Staffs, checking was faster, scheduling is super fast the care is so good . Friendly environment

The staff in this office is wonderful! Dr Khan is a wonderful doctor that is thorough, compassionate and works with the patient for best results. Highly recommend!

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

Doctor and nurse were great and took great care of my son